Contact information

Jamie Ridge's support team is your single point of contact for anything related to your order — whether that's checking on order status, a shipping delay, a missing or damaged parcel, a return request, or a general question before you buy. Reach out using any of the methods below and we'll respond during business hours.

Get in Touch

Email: support@jaimeridge.com

Phone: +17789105361

Hours: 10am - 6pm EST

This is the only support channel you need — order status, tracking that hasn't updated, a parcel that arrived damaged or missing, returns, and product questions are all handled through this page.

Registered Address

Ascent Marketing LLC, registration number 805743739, is a United States-registered company. Registered address: 5800 Balcones Dr, Austin, TX 78731, United States.

Return mailing address: 46 Antares Dr Unit 5, Nepean, ON K2E 7Z1, Canada.

Returns

Before you send anything back, please email us at support@jaimeridge.com so our team can confirm eligibility and give you the correct return instructions. Full terms and timelines are set out in our Refund Policy.

Looking for a Faster Answer?

Many questions about orders, shipping, and payments are already answered on our FAQ page, which is often quicker than waiting for a reply.

Send Us a Message

Prefer to write to us directly? A contact form is available below on this page — fill it in and a member of our support team will get back to you during business hours.