Terms of service

These Terms of Service ("Terms") govern your access to and use of jaimeridge.com, operated by Jamie Ridge, a trading name of Ascent Marketing LLC (registration number 805743739). Jamie Ridge sells men's apparel to customers in Canada, with orders fulfilled from partner facilities in Asia. By browsing the site, creating an account, or placing an order, you agree to be bound by these Terms in their entirety.

Access & Account

By using this site and agreeing to these Terms, you confirm that you are either 18 years of age or older, or that a parent or legal guardian has authorised your use of the site and any purchases made. You agree to supply accurate, current information when registering or checking out, and you are responsible for safeguarding any account credentials and for activity that occurs under your account. We may refuse service, suspend access, or close an account at our discretion.

Our Products

We take reasonable care to describe and photograph our men's apparel accurately, but colour, texture, and fit may vary slightly depending on your device display and individual measurements. Products may be modified, updated, or discontinued at any time without notice. If an item you ordered turns out to be unavailable after your order is placed, we will contact you to arrange a substitute, a delayed shipment, or a full refund.

Orders

Placing an order constitutes an offer to purchase, and no contract exists between you and Jamie Ridge until we confirm acceptance of that order. We reserve the right to decline or cancel any order, including where we suspect fraud, identify a pricing error, or cannot fulfil the item requested. Orders placed through this site are intended for personal use, and we may limit or refuse quantities that appear intended for resale.

Prices and Billing

All prices are displayed and charged in the currency shown at checkout and may be changed by us at any time without prior notice. Where an item is listed at an incorrect price due to a display, typographical, or system error, we may cancel the affected order and refund any amount already charged. You must provide accurate and current billing and payment details and authorise us to charge your chosen payment method for the full order value.

Payment Methods

We accept the following payment methods at checkout:

Visa
Mastercard
American Express
Diners Club
Discover
Maestro
UnionPay
Apple Pay
Google Pay
Shop Pay

Full payment must be received and successfully authorised before an order is dispatched. Further detail on how payments are processed is available on our Payment Policy page.

Shipping and Delivery

We are not responsible for delays caused by carriers, customs authorities, or events outside our reasonable control, and any delivery estimates provided are targets rather than guarantees. Risk of loss or damage to an order passes to you once the item is handed to the carrier. Processing and transit timeframes are set out in full on our Shipping Policy page.

Order Cancellation

You may cancel an order free of charge within 24 hours of placing it by emailing us with your order number. Once this 24-hour window has passed, the order may already be in fulfilment and cannot be cancelled, though it may still qualify for a return once delivered; see our Refund Policy for details.

Intellectual Property

All content on this site, including text, graphics, logos, product images, and site design, is owned by or licensed to Jamie Ridge and is protected by applicable intellectual property laws. None of this content may be copied, reproduced, or otherwise used without our prior written consent.

User-Generated Content

If you submit a product review, comment, or other content to the site, you grant Jamie Ridge a non-exclusive, royalty-free licence to use, reproduce, and display that content in connection with our business. You are solely responsible for ensuring that anything you submit is accurate and does not infringe the rights of any third party.

Optional Tools and Third-Party Links

The site may occasionally link to third-party websites or make optional tools available that we do not own or control. We do not monitor, endorse, or accept responsibility for the content, accuracy, or practices of any third-party site or tool, and your use of them is entirely at your own risk.

Relationship with the Ecommerce Platform

This store runs on the Shopify platform, which provides the underlying technology for our website. Any purchase you make is a sale between you and Jamie Ridge directly, and Shopify is not a party to that sale and bears no responsibility for it.

Privacy

Our collection and use of your personal information in connection with your use of this site is described in our Privacy Policy, which forms part of these Terms.

Feedback

If you send us feedback, ideas, or suggestions about our products or site, you grant Jamie Ridge an unrestricted, royalty-free licence to use them for any purpose without owing you compensation or attribution.

Errors, Inaccuracies and Omissions

Occasionally, the site may contain typographical errors, inaccuracies, or omissions relating to pricing, availability, or product descriptions. We reserve the right to correct any such errors and to cancel or adjust orders placed on the basis of inaccurate information, even after an order has been submitted.

Prohibited Uses

You agree to use this site only for lawful purposes and not to infringe the rights of others, harass any person, submit false information, upload malicious code, or interfere with the security or operation of the site. Violation of this section may result in suspension or termination of your access.

Termination

We may suspend or terminate your access to the site or Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to our business or other users.

Disclaimer of Warranties

The site and all products and services offered through it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, except where such warranties cannot be excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by law, Jamie Ridge and Ascent Marketing LLC will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or purchase of our products, and our total liability in any matter arising from these Terms will not exceed the amount you paid for the order in question.

Indemnification

You agree to indemnify and hold Jamie Ridge, Ascent Marketing LLC, and our staff harmless from any claim, loss, or expense arising from your breach of these Terms or your violation of any law or third-party right.

Force Majeure

We will not be held responsible for any delay or failure to perform our obligations where that delay or failure results from causes beyond our reasonable control, including natural disasters, labour disputes, carrier disruptions, customs delays, or other events of a similar nature.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Governing Law and Dispute Resolution

These Terms and any sale made through this site to a customer in Canada are governed by and interpreted in accordance with Canadian law. Any dispute arising from your use of the site or purchase of our products will be subject to the jurisdiction of the courts having authority over that dispute under Canadian law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational or legal reasons. Any revised Terms take effect once posted to this page, and your continued use of the site after that point constitutes acceptance of the changes.